Webhooks
Two types of the webhooks
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{
"event": "deposit_initiated",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"currency": "AUD",
"externalReference": "2233445566",
"clearedAt": "2026-03-03T03:25:12.792Z",
"statusMessage": "Deposit initiated",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "deposit_reviewing",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"currency": "AUD",
"externalReference": "2233445566",
"clearedAt": "2026-03-03T03:25:12.792Z",
"statusMessage": "Awaiting manual compliance",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "deposit_cleared",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"currency": "AUD",
"externalReference": "2233445566",
"clearedAt": "2026-03-03T03:25:12.792Z",
"statusMessage": "Deposit cleared",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "deposit_cancelled",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"currency": "AUD",
"externalReference": "2233445566",
"clearedAt": "2026-03-03T03:25:12.792Z",
"statusMessage": "Cancelled by: john@example.com : ",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "deposit_refunding",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"refundAmount": 99,
"currency": "AUD",
"externalReference": "2233445566",
"refundReason": "Client refund request",
"statusMessage": "Deposit refunded",
"refundedAt": "2026-03-03T03:28:43.936Z",
"clearedAt": "2026-03-03T03:25:12.792Z",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "deposit_refunded",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "603f0198770d6595e3c83e0d",
"amount": 100,
"totalFee": 1,
"refundAmount": 99,
"currency": "AUD",
"externalReference": "2233445566",
"refundReason": "Client refund request",
"statusMessage": "Deposit refunded",
"refundedAt": "2026-03-03T03:28:43.936Z",
"clearedAt": "2026-03-03T03:25:12.792Z",
"recipient": {
"accountName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387"
},
"sender": {
"accountName": "ACME Inc",
"companyName": "ACME Inc",
"bankName": "Bank ACME",
"bankCountry": "AU",
"bsb": "809387",
"accountNo": "1839394"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_initiated",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"externalId": "12344321",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_reviewing",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"statusMessage": "Awaiting manual compliance"
"externalId": "12344321",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_pending",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"statusMessage": "Sent to recipient bank"
"externalId": "12344321",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_completed",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"externalId": "12344321",
"statusMessage": "Transaction Confirmed",
"clearedAt": "2021-03-03T03:25:12.792Z",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_failed",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"externalId": "12344321",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_refunded",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"refundAmount": 2000,
"currency": "AUD",
"externalId": "12344321",
"refundReason": "No account or incorrect account number",
"statusMessage": "Payout reversal",
"refundedAt": "2026-03-04T15:21:11.920Z",
"clearedAt": "2026-03-03T03:25:12.792Z",
"recipient": {
"displayName": "John Smith",
"bsb": "012620",
"accountNo": "89900998"
},
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "John Smith",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "withdrawal_cancelled",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "51711af8c078ba061f623531",
"amount": 2000,
"totalFee": 1,
"currency": "AUD",
"externalId": "12344321",
"rejectCode": "CANCELLATION_REQUESTED_BY_PARTICIPANT",
"rejectedAt": "2025-07-24T21:41:14.581Z"
"statusMessage": "The transaction is rejected upon request.",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "currency_converted",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"externalId": "12344321"
}{
"event": "payment_complete",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"externalId": "12344321"
}{
"event": "payment_failed",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"externalId": "12344321"
}{
"event": "payment_cancelled",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"externalId": "12344321"
}{
"event": "payment_created",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 3500,
"fromCurrency": "EUR",
"toAmount": 2501.94,
"toCurrency": "AUD",
"subClient": {
"id": "203af01936410fd5d5e3c8f14d",
"fullName": "ACME Inc",
"accountNo": "1839394",
"bsb": "809387",
"externalId": "111222333"
}
}{
"event": "conversion_initialised",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"rate": 0.41104,
"externalId": "12344321"
}{
"event": "conversion_pending",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"rate": 0.41104,
"externalId": "12344321"
}{
"event": "conversion_converted",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"rate": 0.41104,
"externalId": "12344321"
}{
"event": "conversion_failed",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"rate": 0.41104,
"externalId": "12344321"
}{
"event": "conversion_cancelled",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "60711af8c078ba061f623531",
"fromAmount": 1000,
"fromCurrency": "AUD",
"toAmount": 411.04,
"toCurrency": "EUR",
"rate": 0.41104,
"externalId": "12344321"
}{
"event": "subclient_initiated",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "INITIATED",
"externalId": "123456789"
}{
"event": "subclient_active",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "ACTIVE",
"externalId": "123456789"
}{
"event": "subclient_unapproved",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "UNAPPROVED",
"externalId": "123456789"
}{
"event": "subclient_failed_kyc",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "FAILED_KYC",
"externalId": "123456789"
}{
"event": "subclient_deactivated",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "DEACTIVATED",
"externalId": "123456789"
}{
"event": "subclient_disabled",
"eventScheduledAt": "2026-03-03T01:25:11.984Z",
"id": "695257f8c8754a74ad671c48",
"fullName": "John Doe",
"status": "DEACTIVATED",
"externalId": "123456789"
}{
"event": "ams_initialised",
"eventScheduledAt": "2026-03-03T08:23:14.521Z",
"id": "6820a4f3e1c2b5d8f0123456",
"name": "John Smith",
"country": "AU",
"status": "INITIALISED"
}{
"event": "ams_pending",
"eventScheduledAt": "2026-03-03T08:23:15.108Z",
"id": "6820a4f3e1c2b5d8f0123456",
"name": "John Smith",
"country": "AU",
"status": "PENDING"
}{
"event": "ams_completed",
"eventScheduledAt": "2026-03-03T08:26:42.774Z",
"id": "6820a4f3e1c2b5d8f0123456",
"name": "John Smith",
"country": "AU",
"status": "COMPLETED"
}{
"event": "ams_failed",
"eventScheduledAt": "2026-03-03T08:26:42.774Z",
"id": "6820a4f3e1c2b5d8f0123456",
"name": "John Smith",
"country": "AU",
"status": "FAILED"
}{
"event": "rfi_created",
"eventScheduledAt": "2026-05-28T09:00:01.115Z",
"id": "61f3a2c8d1e9b7a4c5d6e7f8",
"statusMessage": "We are waiting for your replies",
"deadline": "2026-06-04T09:00:00.000Z",
"depositIds": [],
"withdrawalIds": ["61f3a2c8d1e9b7a4c5d6e7aa"],
"paymentIds": [],
"createdAt": "2026-05-28T09:00:00.000Z",
"updatedAt": "2026-05-28T09:00:00.000Z"
}{
"event": "rfi_assessing",
"eventScheduledAt": "2026-05-28T11:42:13.512Z",
"id": "61f3a2c8d1e9b7a4c5d6e7f8",
"statusMessage": "We are assessing the information you provided",
"deadline": "2026-06-04T09:00:00.000Z",
"depositIds": [],
"withdrawalIds": ["61f3a2c8d1e9b7a4c5d6e7aa"],
"paymentIds": [],
"createdAt": "2026-05-28T09:00:00.000Z",
"updatedAt": "2026-05-28T11:42:13.512Z"
}{
"event": "rfi_closed",
"eventScheduledAt": "2026-05-29T02:10:44.901Z",
"id": "61f3a2c8d1e9b7a4c5d6e7f8",
"statusMessage": "We assessed the information you provided",
"deadline": "2026-06-04T09:00:00.000Z",
"depositIds": [],
"withdrawalIds": ["61f3a2c8d1e9b7a4c5d6e7aa"],
"paymentIds": [],
"createdAt": "2026-05-28T09:00:00.000Z",
"updatedAt": "2026-05-29T02:10:44.890Z"
}{
"event": "rfi_cancelled",
"eventScheduledAt": "2026-05-28T14:05:09.220Z",
"id": "61f3a2c8d1e9b7a4c5d6e7f8",
"statusMessage": "This request has been withdrawn and no longer needs a response",
"deadline": "2026-06-04T09:00:00.000Z",
"depositIds": [],
"withdrawalIds": ["61f3a2c8d1e9b7a4c5d6e7aa"],
"paymentIds": [],
"createdAt": "2026-05-28T09:00:00.000Z",
"updatedAt": "2026-05-28T14:05:09.210Z"
}