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Webhooks

Two types of the webhooks

The primary triggers for all webhooks are status changes in payments, withdrawals, deposits, or conversions. For example, a webhook is sent when a withdrawal status changes from PENDING to CONFIRMED.

There are two types of webhooks in Flash Payments.

  • Regular webhooks - a URL would need to be saved to your FlashConnect settings. All types of events.

    • You can lookup the history of all the HTTP requests and responses, their JSON bodies and headers.

    • If there is no response we will show you what exactly the problem is: DNS issue, networking issue, 5XX response, etc.

    • You can receive webhooks when a deposit lands to your Virtual Account Number (VAN).

  • Ad hoc webhooks - you would need to provide a callback URL per payment/withdrawal while creating them. Only "payment", "withdrawal", and "conversion" events are supported.

The webhooks HTTP POST calls will follow all the standard HTTP redirects (3XX codes).

Security

Cryptographic signature

All webhook HTTP requests carry a cryptographic signature. Ad hoc and regular webhooks do it slightly different though.

Flash Payments webhook request IP address

All webhook HTTP requests would be coming from these IP addresses:

  • Development environment: 52.62.195.119

  • UAT environment: 52.64.185.170 and 13.210.129.208

  • Production environment: 52.62.138.234 and 52.65.3.195

Example payloads

Deposits

deposit_initiated
{
  "event": "deposit_initiated",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "currency": "AUD",
  "externalReference": "2233445566",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "statusMessage": "Deposit initiated",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
  "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
deposit_reviewing
{
  "event": "deposit_reviewing",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "currency": "AUD",
  "externalReference": "2233445566",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "statusMessage": "Awaiting manual compliance",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
  "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
deposit_cleared
{
  "event": "deposit_cleared",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "currency": "AUD",
  "externalReference": "2233445566",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "statusMessage": "Deposit cleared",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
  "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
deposit_cancelled
{
  "event": "deposit_cancelled",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "currency": "AUD",
  "externalReference": "2233445566",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "statusMessage": "Cancelled by: [email protected] : ",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
    "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
deposit_refunding
{
  "event": "deposit_refunding",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "refundAmount": 99,
  "currency": "AUD",
  "externalReference": "2233445566",
  "refundReason": "Client refund request",
  "statusMessage": "Deposit refunded",
  "refundedAt": "2021-03-03T03:28:43.936Z",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
    "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
deposit_refunded
{
  "event": "deposit_refunded",
  "id": "603f0198770d6595e3c83e0d",
  "amount": 100,
  "totalFee": 1,
  "refundAmount": 99,
  "currency": "AUD",
  "externalReference": "2233445566",
  "refundReason": "Client refund request",
  "statusMessage": "Deposit refunded",
  "refundedAt": "2021-03-03T03:28:43.936Z",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "recipient": {
    "accountName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387"
  },
    "sender": {
    "accountName": "ACME Inc",
    "companyName": "ACME Inc",
    "bankName": "Bank ACME",
    "bankCountry": "AU"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}

Withdrawals

withdrawal_initiated
{
  "event": "withdrawal_initiated",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "externalId": "12344321",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_reviewing
{
  "event": "withdrawal_reviewing",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "statusMessage": "Awaiting manual compliance"
  "externalId": "12344321",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_pending
{
  "event": "withdrawal_pending",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "statusMessage": "Sent to recipient bank"
  "externalId": "12344321",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_completed
{
  "event": "withdrawal_completed",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "externalId": "12344321",
  "statusMessage": "Transaction Confirmed",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_failed
{
  "event": "withdrawal_failed",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "externalId": "12344321",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_refunded
{
  "event": "withdrawal_refunded",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "refundAmount": 2000,
  "currency": "AUD",
  "externalId": "12344321",
  "refundReason": "No account or incorrect account number",
  "statusMessage": "Payout reversal",
  "refundedAt": "2021-03-04T15:21:11.920Z",
  "clearedAt": "2021-03-03T03:25:12.792Z",
  "recipient": {
    "displayName": "John Smith",
    "bsb": "012620",
    "accountNo": "89900998"
  },
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "John Smith",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}
withdrawal_cancelled
{
  "event": "withdrawal_cancelled",
  "id": "51711af8c078ba061f623531",
  "amount": 2000,
  "totalFee": 1,
  "currency": "AUD",
  "externalId": "12344321",
  "rejectCode": "CANCELLATION_REQUESTED_BY_PARTICIPANT", 
  "statusMessage": "The transaction is rejected upon request.",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}

Payments

currency_converted
{
  "event": "currency_converted",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "externalId": "12344321"
}
payment_complete
{
  "event": "payment_complete",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "externalId": "12344321"
}
payment_failed
{
  "event": "payment_failed",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "externalId": "12344321"
}
payment_cancelled
{
  "event": "payment_cancelled",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "externalId": "12344321"
}
payment_created
{
  "event": "payment_created",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 3500,
  "fromCurrency": "EUR",
  "toAmount": 2501.94,
  "toCurrency": "AUD",
  "subClient": {
    "id": "203af01936410fd5d5e3c8f14d",
    "fullName": "ACME Inc",
    "accountNo": "1839394",
    "bsb": "809387",
    "externalId": "111222333"
  }
}

Conversions

conversion_initialised
{
  "event": "conversion_initialised",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "rate": 0.41104,
  "externalId": "12344321"
}
conversion_pending
{
  "event": "conversion_pending",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "rate": 0.41104,
  "externalId": "12344321"
}
conversion_converted
{
  "event": "conversion_pending",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "rate": 0.41104,
  "externalId": "12344321"
}
conversion_failed
{
  "event": "conversion_pending",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "rate": 0.41104,
  "externalId": "12344321"
}
conversion_cancelled
{
  "event": "conversion_pending",
  "id": "60711af8c078ba061f623531",
  "fromAmount": 1000,
  "fromCurrency": "AUD",
  "toAmount": 411.04,
  "toCurrency": "EUR",
  "rate": 0.41104,
  "externalId": "12344321"
}
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